Your insurer wants a written quote before they will pay. We come out, photograph and measure the damage, and send you an itemised PDF an assessor can approve — then fix it once the claim goes through.
A car through the boundary fence. Posts snapped, panel flat on the lawn — and the driver’s insurer wanting it in writing before anyone is paid.
📷Dated photos included📋Itemised PDF⚡Next-day turnaround↩️Fee credited back
The damage that turns into a claim, and what the quote has to prove.
It is not only fences. If it is damage we can repair, we can quote it for your claim — fencing, decking, cladding, doors and joinery, gib and plaster, painting, gutters and general carpentry. If the repair is outside what we do, we will say so when you send the photos rather than after you have paid us.
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A car hit the fence
Reversed into a boundary fence, gate or garden wall. The driver’s insurer usually pays — they still want the quote in writing.
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Storm and wind damage
Fence panels down, a run leaning, spouting pulled off, cladding or trim torn loose after a southerly.
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A tree came down
Yours or the neighbour’s. What it landed on, what has to come out, and what it costs to put back.
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Water damage
A leak that got into the lining, flooring or framing. Scope written so the insurer can see what is behind the wall.
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Break-in damage
A forced door, a split jamb, broken joinery. Quoted to make the house secure again, not just patched.
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Accidental damage
A hole through the plasterboard, a cracked benchtop, a door off its hinges. The everyday claims.
How it works
Four steps, and you only pay at the third one.
1
Send photos
Message or email what happened and a few photos. We will tell you straight away whether it is worth a claim.
2
Site inspection
We come out, measure, and photograph the damage properly — dated, from the angles an assessor looks for.
3
Claim-ready quote
An itemised PDF: scope of work, materials and labour line by line, our NZBN on it. Sent to you, or straight to your insurer.
4
We fix it
Claim approved, we book the repair — and the quote fee comes off the invoice.
What is in your quote
Everything an assessor needs in one document, so nobody has to come back and ask.
A site visit and proper measurements, not a guess from the kerb
Dated photographs of the damage, from the angles an assessor asks for
A written scope of work — what gets removed, what gets replaced
Materials and labour itemised line by line, not one lump sum
Rubbish removal and site clean-up priced in, so it is not a surprise later
Our NZBN and contact details on the document
A PDF you can forward to your insurer as it is
We will talk to the assessor directly if they want to query anything
What the quote costs
Priced on how much there is to work out, not on what the repair is worth. You know the figure before we come out.
Simple damage
One thing, one place
$150 + GST
A fence, a gate, a tree down, one damaged area
Site visit, photos and measurements
Itemised PDF, normally the next working day
Bigger damage
Water, storm, several areas
From $150 + GST
Water damage, storm damage, more than one room
Priced on how many areas there are and how much has to be worked out
You get the figure before we start, not after
Commercial
Shops, offices, body corporate
From $225 + GST
The same document, at our commercial rate
Tenancy and body-corporate claims welcome
Out-of-hours inspection if the site cannot close
The fee comes off the repair. If we do the work once your claim is approved, the full quote fee is credited against the invoice — so the quote ends up costing you nothing.
Questions people ask
Why do you charge for an insurance quote?
Because it is a real piece of work. A claim quote means a site visit, measurements, dated photographs and a written breakdown an assessor can act on — usually a couple of hours all up. Insurers often ask for two or three quotes, so most of them never become a job. Charging a small fixed fee is what lets us do them properly and quickly instead of fitting them around paid work.
Can my insurer pay the quote fee?
Many insurers reimburse reasonable quote costs as part of the claim. It is worth asking yours before you book. We give you a proper tax invoice with our NZBN on it, so you can send it in with the claim.
Someone else damaged my property — can you still help?
Yes. If a driver hit your fence or a neighbour’s tree came down on your side, the quote can go to your insurer or to theirs. It is the same document either way.
What if I do not claim in the end?
The quote is yours. Plenty of people find the damage is under their excess and decide to just get it fixed — in that case the fee comes off the repair invoice the same way.
How quickly do I get the quote?
We normally get on site the same day or the next, and the written quote follows the next working day — sometimes the one after it if the damage runs across several areas. If a claim is on a deadline, say so when you call and we will tell you straight away what we can do.
Why is water or storm damage priced differently?
Because there is more to work out. A fence is one measurement and one scope. Water through a wall means checking where it went, what has to come out, what is behind it and what it costs to put every part of it back — several areas, several trades’ worth of scope. It starts at the same $150 and goes up with how much there is to assess. You get the figure before we start, not on the invoice.
Do you quote commercial claims?
Yes — shops, offices, tenancy and body-corporate claims, from $225 + GST. That is our commercial rate rather than a different document; the quote itself is the same. If the site cannot close during the day we will inspect out of hours.
Which areas do you cover?
Botany Downs, Howick, Pakuranga, Dannemora, Flat Bush, East Tamaki, Half Moon Bay, Bucklands Beach, Golflands, Somerville, Northpark and Highland Park — the East Auckland suburbs we work in every week. Anywhere further out, ask and we will tell you honestly whether it is worth our travel.
Do you do the repair as well?
Yes, and that is the point of the fee credit. Once the claim is approved we book the repair ourselves — fencing, decking, cladding, doors, gib and painting are all our own work, not subbed out.
What customers say
★★★★★
“Really happy with Rinat’s service. He was very friendly, professional, and did a great job. He was easy to communicate with, worked carefully, and was very helpful throughout. Would definitely recommend his services and would be happy to use his services again.”
Dinusha R.Pakuranga · Mirror hanging · Oct 2026
★★★★★
“We've had a great experience working with Rinat. He's been friendly, reliable and genuinely easy to deal with from start to finish. Communication has always been excellent, and we really appreciate the professional and helpful approach they bring to everything they do. It's great working with people you know you can rely on. We would highly recommend them!”
The Landlord AgencyFlat Bush · Shower & bathroom repairs · Sep 2026
